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What is your industry?
 
 
 
How would you rate your experience using Expresscopy.com?
 
Very Good
 
Good
 
Satisfactory
 
Poor
 
Very Poor
 
 
 
How would you rate the services offered by Expresscopy.com?
 
Very Good
 
Good
 
Satisfactory
 
Poor
 
Very Poor
 
 
 
How would you describe the ordering process at Expresscopy.com?
 
Very User-friendly
 
Somewhat User-friendly
 
Not User-friendly
 
 
 
How would you rate the quality of the product produced by Expresscopy.com?
 
Very Good
 
Good
 
Satisfactory
 
Poor
 
Very Poor
 
 
 
How would you rate the turnaround time on the production and delivery of your order by Expresscopy.com?
 
Very Good
 
Good
 
Satisfactory
 
Poor
 
Very Poor
 
 
 
How would you rate the Customer Support experience at Expresscopy.com?
 
Very Good
 
Good
 
Satisfactory
 
Poor
 
Very Poor
 
N/A
 
 
 
What of the following products would you use if they were available on Expresscopy.com?
 
Letter/Trifold Mailers
 
Business Reply Mailers
 
Automated Direct Mail Campaigns
 
Micro-Orders (Direct Mail orders less than 25 postcards)
 
Email Marketing
 
Contact Manager
 
Design Services
 
Reporting
 
Other
 

 
 
 
We have noticed that it has been a while since you placed your last order and wondered if it was due to one of the following reason:
 
Slow economy
 
Pricing
 
Product quality
 
Website functionality
 
Unsuccessful marketing
 
Working with a different vendor
 
Other
 
 
 
 
Were you aware of the Loyalty Program that we’ll be debuting soon?
 
Yes
 
No
 
 
 
Additional Comments:
   
 
 
Would you be interested in having someone follow up with you by phone directly for assistance? If so, please provide your contact information.
First Name : 
Last Name : 
Phone : 
 
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